Euro Food Mart Shipping Policy
Area of coverage
We only ship our products to addresses ( including PO Boxes ) within the 48 contiguous US States. We do not ship to APO, FPO, Alaska , Hawaii nor to any international destinations ( unfortunately we are not able to ship to Canada any more ) .
Our shipping carriers are USPS , UPS or FedEx .
EuroFoodMart.com reserve the right to use the shipping carrier of our choice to ship the parcels.
Orders over $20 will receive Free Economy shipping ( 4-6 Days transit time ).For a small fee ( $3.99 ) ,you can upgrade your delivery time to 2-4 days transit time .
Orders under $20 value will be charged a Standard Shipping Rate of $5.99 per order.( 4-6 days in transit ) . Expedited Shipping ( 2 -4 Days transit ) is available for orders under $20 at a rate of $8.99 per order.
Most orders typically ship within 1 - 3 business days (Monday - Friday) after your order has been placed. Please note that processing time is completely separate from the package time in transit (shipping speed selected by you during checkout ) . The package times in transit refers to the time your parcel will travel after it leaves our warehouse in Parma Ohio . Once your order leaves our place, delivery time may vary according to the shipping method you selected during checkout and the location of your shipping address .When calculating your package transit time , please do not count Saturdays and Sundays. They are not considered regular business days for the carriers.
Heat Sensitive products.
Please note that we no longer ship using insulated containers and ice gels . Chocolates may melt above 72 deg. , gummies above 85 deg. We ask that you use your own judgment when ordering heat sensitive items. No refunds can be issued for heat damaged products .
Shipping Policy Disclaimers :
- Make sure someone is present at the destination address when the shipping carrier delivers the package.We cannot be responsible for the package after the first delivery attempt is made .
- We cannot issue any refunds / exchanges for coffee packages that comes out of their vacuum seal during transportation